Ets Premium Support - 1 Year

Name: Ets Premium Support - 1 Year
Brand: SAMSUNG
SKU: 1122W077
Price: 53696.24 EUR
Availability: OutOfStock

ITCurry #: 1122W077 | Article #: MI-OVCPAB1/EUR

Prijs:

53696,24 Incl. btw Excl. btw

Levering in Benelux:

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Korte specificaties

Bundles

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Features

Specifications

General
Service Included	Phone consulting
Full Contract Period	1 year
Response Time	1 hour
Service Availability	24 hours a day / 7 days a week
Details
Service &Support	Technical support - phone consulting - 1 year - response time:1 h - availability:24 hours a day / Monday-Sunday - per customer / severity 1 Technical support - phone consulting - 1 year - response time:4 business hours - availability:10 hours a day / Monday-Friday - per customer / severity 2 Technical support - phone consulting - 1 year - response time:24 business hours - availability:10 hours a day / Monday-Friday - per customer / severity 3 Technical support - phone consulting - 1 year - response time:48 business hours - availability:10 hours a day / Monday-Friday - per customer / severity 4 Technical support - e-mail consulting - 1 year Technical support - web knowledge base access - 1 year Technical support - online training - 1 year Training - 1 year - on-site - 1 day Technical support - maintenance - 1 year - on-site - 1 day Technical support - 1 year - on-site - 1 visit of up to 3 days Technical support - report - 1 year - 1 incident per quarter

Base Warranty

Non Non

LENOVO ThinkPad X1 Extreme

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