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24x7 Support
Designed for customers who need continued protection through advanced technical support and ongoing firmware updates. Dell SonicWALL 24x7 Support provides direct technical assistance 24 hours a day, 365 days a year plus firmware updates and hardware replacement.
24x7 Support services include:
- Chat/Email/Web/Telephone Support - for technical assistance
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - for access to Dell SonicWALL's electronic support tools
Features | |
License quantity | 1 license(s) |
Number of years | 1 year(s) |
Type | On-site |
Service time (hours x days) | 24x7 |
Compatibility | Dell SonicWALL NSA 3600, 3600 High Availability, 3600 TotalSecure |
Warranty | |
Base Warranty | Non Non |