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24x7 Support
Get the advanced support features enterprise organizations need to keep their networks running reliably and securely. With 24x7 support, customers have around-the-clock access to seasoned support engineers at a Dell SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their Dell SonicWALL investment.
24x7 Support services include:
- Direct Access - 24x7x365 access to a team of seasoned support engineers located at a Dell SonicWALL Enterprise TAC
- Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - for access to Dell SonicWALL's electronic support tools
Features | |
License quantity | 1 license(s) |
Number of years | 1 year(s) |
Service time (hours x days) | 24x7 |
Compatibility | Dell SonicWALL NSA 5600 |
Warranty | |
Base Warranty | Non Non |