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HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Supplier features | |
Support type | Onsite technical assistance |
Place of service | Onsite |
Warranty coverage | Warranty independent |
Coverage details | Standard workdays - 9 hours |
Duration | Not applicable |
Response time | Scheduled |
Service method | Onsite consulting |
Care Pack type | Electronic |
Coverage period | 12 month(s) |
Warranty type | S |
Warranty | |
Base Warranty | Non Non |