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HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
| Features | |
| Response time | 9 h |
| Number of years | 1 year(s) |
| Supplier features | |
| Support type | Remote technical assistance |
| Place of service | Remote |
| Warranty coverage | Warranty independent |
| Coverage details | Standard workdays - 9 hours |
| Duration | Not applicable |
| Response time | Scheduled |
| Service method | Phone |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | S |
| Warranty | |
| Base Warranty | Non Non |