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Premium 24x7 Support For One 1 C2605

ITCurry #: V2702018 | Article #: CS-P-C2605-DTPRT
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Rechercher plus : Licences Logiciel & Service
Prix:
3065,97 TVA Exclue
Livraison dans le BeNeLux:
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Informations sur le produit

Cohesity Premium Support empowers customers to solve their siloed data and storage challenges with Cohesity web-scale secondary data and applications. Cohesity delivers fast,complete,high-quality technical responses all day,every day while striving to achieve the highest level of customer satisfaction.

Features
  • Around-the-clock response
  • Communication your way
  • Feature & maintenance release access
  • Proactive escalation & monitoring
  • Parts delivery
Specifications
General  
Service Included Parts
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Details  
Service &Support Extended service agreement - parts - 1 year - shipment - response time:NBD
Technical support - phone consulting - 1 year - response time:1 h - availability:24 hours a day / Monday-Sunday - priority 1
Technical support - phone consulting - 1 year - response time:2 h - availability:24 hours a day / Monday-Sunday - priority 2
Technical support - phone consulting - 1 year - response time:4 h - availability:24 hours a day / Monday-Sunday - priority 3
Technical support - e-mail consulting - 1 year - availability:24 hours a day / Monday-Sunday
Technical support - web support - 1 year - availability:24 hours a day / Monday-Sunday
Base Warranty Non Non

Options

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Premium 24x7 Support For One 1 C2605
Premium 24x7 Support For One 1 C2605
3065.97
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