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24x7 Support - For - Tz570 - 2 Years

ITCurry #: 1151A593 | Article #: 02-SSC-5066
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Product Information

Customers with mission-critical network requirements cannot afford downtime. SonicWall 24x7 support is an around-the-clock support service.

Features
  • Telephone/Web-based support - for basic configuration assistance 24x7
  • Software/Firmware updates - for all software and firmware updates and upgrades
  • Hardware replacement - advance exchange for replacement of defective hardware
  • Support tools - access to Sonicwall's electronic support tools
Specifications
General 
Service Included Advance hardware replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 2 years
Response Time Next business day
Details 
Service & Support Extended service agreement - advance hardware replacement - 2 years - shipment - response time:NBD
Extended service agreement - phone consulting - 2 years - availability:24 hours a day / Monday-Sunday
Extended service agreement - web support - 2 years - availability:24 hours a day / Monday-Sunday
Extended service agreement - web knowledge base access - 2 years - availability:24 hours a day / Monday-Sunday
New releases update - 2 years
Compatibility Information 
Designed For SonicWall TZ470W
Base Warranty Non Non
24x7 Support - For - Tz570 - 2 Years
24x7 Support - For - Tz570 - 2 Years
680.47
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