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SLES for SAP Applications - New License - 2 Socket Pri SUSE Support 3 Years

ITCurry #: M852MC59 | Article #: 00YC144
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Product Information

Specifications
General
Categories Networking Applications - Clustering / High-Availability Software
Producttype Priority subscription - 3 years
Platform Linux
Bundled Support SUSE Support
Licensing
Number of licenses Unlimited virtual machines, up to 2 sockets
Service &Support
Type Update of new release versions - 3 years
Phone advice - 3 years - response time:1 hour - availability:24 hours a day / Monday to Sunday - severity level 1
Phone advice - 3 years - response time: 2 hours - availability: 24 hours a day / Monday to Sunday - severity level 2
Phone advice - 3 years - response time: 4 hours - availability: 24 hours a day / Monday to Sunday - severity level 3
Phone advice - 3 years - response time :next business day - availability:24 hours a day / Monday to Sunday - severity level 4 Email
advice - 3 years - response time:1 hour - availability:24 hours a day / Monday to Sunday - severity level 1
Internet help - 3 years - response time: 1 hour - availability: 24 hours a day / Monday to Sunday - severity level 1
Access to the web knowledge base - 3 years
Training
Base Warranty Non Non

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