HP 5 Years Active Care NBD Onsite Thin Client HW Support (U51SRE)
ITCurry #: 1170PTV4 | Article #: U51SRE-
ScreenMemoryWeightProcessorHard DiskSSDScreenResolutionConnectivityMemoryCaseOSScreenTypeSpeed BlackSpeed ColourModelProcessor SpeedForm FactorInternal / ExternalPort CountUplink / mediaMounting
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Product Information
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Features | |
Number of years | 5 year(s) |
Response time | 9 h |
On-site support | Yes |
Remote desktop support | Yes |
Supplier features | |
Support type | Active Care |
Place of service | Remote and Onsite |
Warranty coverage | In-warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 5 years |
Response time | Next business day response |
Service method | Onsite and Predictive Support |
Care Pack type | Electronic |
Coverage period | 60 month(s) |
Warranty type | S |
Warranty | |
Base Warranty | Non Non |