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HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center.[1]
Features | |
Number of years | 3 year(s) |
Supplier features | |
Support type | Return to depot |
Place of service | Offsite |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 3 years |
Response time | Repaired within 3-7 business days |
Service method | Depot repair |
Care Pack type | Electronic |
Coverage period | 36 month(s) |
Warranty type | S |
Logistics options | Customer carry-in or shipment |
Warranty | |
Base Warranty | Non Non |