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When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Solution Support[1] with Defective Media Retention. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
Supplier features | |
Support type | Onsite repair |
Place of service | Onsite |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 3 years |
Response time | Next business day response |
Service method | Onsite repair |
Additional support option | Defective media retention; PC Solution |
Care Pack type | Electronic |
Coverage period | 36 month(s) |
Warranty type | S |
Warranty | |
Base Warranty | Non Non |