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Product Information
You won’t be down for long with HP Advanced Exchange Service for your point of sale products, which includes support coverage for up to 6 attached peripherals. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive with shipping included, then just send your failed unit back to HP in pre-paid packaging.[1]
Features | |
Service type | Next Business Day |
Number of years | 2 year(s) |
HP segment | Business, Enterprise |
Supplier features | |
Support type | Exchange |
Place of service | Offsite |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 2 years |
Response time | Next business day response |
Service method | Advanced unit exchange |
Care Pack type | Electronic |
Coverage period | 24 month(s) |
Warranty type | S |
Logistics options | Courier shipment and defective return |
Warranty | |
Base Warranty | Non Non |

HP 2 Years NBD Advanced Exchange Solution SVC (UB1V4E)
74.91