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HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features | |
Type | On-site |
Next Business Day (NBD) | Yes |
Service time (hours x days) | 9x5 |
Number of years | 1 year(s) |
On-site support | Yes |
Compatibility | Scanjet Enterprise 8500 fn1, Digital Sender Flow 8500 fn1 |
HP segment | Business, Enterprise |
Supplier features | |
Support type | Onsite repair |
Place of service | Onsite |
Warranty coverage | Post warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 1 year |
Response time | Next business day response |
Service method | Onsite repair |
Additional support option | Defective media retention |
Care Pack type | Electronic |
Coverage period | 12 month(s) |
Warranty type | P |
Warranty | |
Base Warranty | Non Non |