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Veeam Availability Suite Enterprise Plus Additional 4 Years 24x7 Support

ITCurry #: 1171XL99 | Article #: R0E24AAE
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Product Information

Specifications
General
Type Technical support (additional)
Service Included Phone consulting
Full Contract Period 4 years
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Software Title Veeam Availability Suite Enterprise Plus
Installation Type Locally installed
License Qty 1 CPU socket
License Pricing OEM
Licensing Details ESD
Details
Service & Support Phone consulting - 4 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 4 years - response time: 3 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 4 years - response time: 6 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 4 years - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 4 years availability: 24 hours a day / Monday-Sunday ¦ New releases update - 4 years ¦ Web knowledge base access - 4 years
Base Warranty Non Non

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