Warranty Upgrade Xps Nb - 1 Year Collect And Return Service To 3 Years Next Business Day
ITCurry #: 3314A708 | Article #: OT_1OS3OS-
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Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
| Service type | Basic Onsite |
| Service included | Parts and Labour |
| Service time (hours x days) | 8x5 |
| Number of years | 3 year(s) |
| Phone support | Yes |
| Web support | Yes |
| Troubleshooting | Yes |
| Parts replacement | Yes |
| Compatibility | OPTIPLEX SMALL FORM FACTOR 7020 OPTIPLEX MICRO 7020 |
| Warranty | |
| Base Warranty | Non Non |