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Product Information
Increase the efficiency and coverage of your administrative staff, managers, and contact center agents. The Cisco IP Phone 7861 supports wideband audio and delivers voice communications that are:
- Highly secure
- Reliable
- Easy to use
With 16 lines, the Cisco IP Phone 7861 is ideal for active users such as administrative staff, managers, and agents in contact centers.
High-Quality User Experience
To enhance the user experience, this phone has four context-sensitive soft keys and a white-backlit display that:
- Measures 3.5 inches (89 millimeters)
- Has high-resolution graphics and grayscale
- Is 396 x 162 pixels
Other features and capabilities that contribute to a superior user experience include:
- Dedicated fixed keys for common functions such as conference, messaging, and directory, and a two-way navigation button
- Full wideband audio (G.722) performance across the handset, headset, and speakerphone for superior clarity
- Electronic hookswitch control for added flexibility in managing personal calls when using third-party headsets
Easy Administration
The 7861 phone is easy to deploy and manage, with features such as:
- Power over Ethernet (PoE) Class 1 endpoint and Cisco EnergyWise to help reduce your energy costs and carbon footprint
- Greater choice and flexibility with a replaceable bezel option
- Integrated IEEE 10/100 switch to support traffic from a colocated PC and reduce cable infrastructure costs
- Wall-mount option for deployments in common areas such as cafeterias or auditoriums, or where desk space is limited
- Customizable paper label insert that can be locally printed for the programmable line and feature keys
Design | |
Product type | IP Phone |
Handset type | Wired handset |
Product colour | Black, Silver |
Case material | Polycarbonate |
Wall mountable | Y |
Mounting | Desk/Wall |
Phone features | |
Lines quantity | 16 lines |
Answering machine | Y |
Call waiting | Y |
Speed dialling | Y |
Call hold | Y |
Call forwarding | Y |
Conference call | Y |
Caller ID | Y |
Management features | |
Integrated voicemail | Y |
Volume control | Digital |
Display | |
Display | LCD |
Display diagonal | 8.89 cm (3.5") |
Display resolution | 396 x 162 pixels |
Touchscreen | N |
Audio | |
Speakerphone | Y |
Voice codecs | G.711a, G.722, G.729A, G.729B, iLBC |
Network | |
Ethernet LAN | Y |
Wi-Fi | N |
Bluetooth | N |
Supported network protocols | IEEE 802.3, IEEE 802.3u, IEEE 802.3af |
Quality of Service (QoS) support | Y |
Security algorithms | 802.1x RADIUS |
Technical details | |
Harmonized System (HS) code | 85171800 |
Ports & interfaces | |
Ethernet LAN (RJ-45) ports | 2 |
Certificates | |
Safety | UL 60950, CAN/CSA - C22.2, EN 60950, IEC 60950, AS/NZS 60950, GB4943 |
Power | |
Power over Ethernet (PoE) | Y |
Operational conditions | |
Operating temperature (T-T) | 0 - 40 øC |
Operating relative humidity (H-H) | 10 - 90% |
Storage relative humidity (H-H) | 10 - 95% |
Storage temperature (T-T) | -10 - 60 øC |
Weight & dimensions | |
Width | 207 mm |
Depth | 265 mm |
Height | 28 mm |
Weight | 1.05 kg |
Warranty | |
Base Warranty | Non Non |